Thank you for choosing ResveraGold! We are committed to delivering your order promptly and efficiently. All our orders are fulfilled by ShipOffers from their US-based facilities. Below are the details of our shipping policy.
Order Processing Time
All orders are processed within 24-48 business hours (1-2 business days) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Business days are Monday through Friday, excluding national holidays.
Shipping Rates & Delivery Estimates (USA Only)
We currently only ship to addresses within the United States. We use trusted carriers such as USPS, UPS, and FedEx to deliver your orders.
Standard Shipping
- Applies to: Orders of 3 bottles or less.
- Cost: A flat rate of $10.00.
- Estimated Delivery Time: 3-7 business days after the order has been processed and shipped.
Free Standard Shipping
- Applies to: All orders of 6 or 9 bottles.
- Cost: FREE
- Estimated Delivery Time: 3-7 business days after the order has been processed and shipped.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours, allowing you to check the status of your delivery.
Incorrect Shipping Addresses
It is the responsibility of the customer to provide a correct and complete shipping address. Please double-check your address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange for reshipment at your expense.
Lost or Damaged Packages
While we trust our delivery partners, issues can occasionally occur. If your order is lost in transit or arrives damaged, please contact our customer support team immediately at [email protected] so we can resolve the issue.
Potential Delays
Please note that the delivery times listed above are estimates. We are not responsible for delays caused by the carrier, inclement weather, or other circumstances beyond our control. Delivery times may also be longer during peak holiday seasons.